Frequently Asked Questions

Are you servers monitored 24×7?
Yes, our servers are monitored 24×7 for uptime.

Do you have a way that I can build my own web site?
Yes, we have a private label online site builder tool at http://www.olympicwebdesign.net.

How must does it cost to have a web site built?
Well, that depends. There are many variables that go into the pricing of a web site. Please contact us and we’d be happy to discuss your needs and provide you with a free estimate.

What is web hosting?
When someone types in your domain name such as somedomain.com, the request is resolved to a particular computer (web server) that is housing the web site for that domain name. Web hosting is the act of providing space on a web server so that your web site pages show up when people type in your domain name into their browser. Web hosting involves a monthly or annual fee for this service. The fee varies depending on the specific needs of your account. We provide web hosting services.

Does my monthly web hosting fee include changes to the site?
No, monthly hosting covers just your fees for web hosting (the disk space needed for your site pages as well as the bandwidth needed to allow people to access those pages). Site maintenance, changes to the site, are at an additional fee. We gladly provide these services and we bill in 15 minute increments with no minimums to keep your site affordable.

Can I transfer my web site hosting to your services?
Yes. We would be happy to assist you with this. Please contact us for details.

I already have a web site, can we use your company to make changes to it?
Certainly. You may use our site maintenance services to have us maintain a site that was built elsewhere and/or is hosted elsewhere.

Do you offer any discounts on your services?
Yes, we do offer discounts to non-profit organizations.

Do you use subcontractors?
Yes, for some projects we do use subcontractors. Any subcontractor used will have a signed agreement on file with us. Subcontractors enable us access to special skills while also allowing us to complete projects more timely.

Can you register a domain name for me?
Yes, we can register a domain name for you. If you’d like you can research or register one yourself here.

Are you a member of the Better Business Bureau (BBB)?
Yes, Olympic Web Design, Inc. is an honor roll member of the BBB that serves Eastern Washington.